Legal & Compliance

This page sets out statutory notices, terms and dispute resolution procedures that apply to services provided by Trendperkspace across Australia (including Sydney and Melbourne).

Team onsite finishing
Service coverage
Plastering, tiling, painting, flooring — residential & commercial

Australian Consumer Law (ACL)

Our services are subject to the Australian Consumer Law. You have guarantees including workmanship and that services will be carried out with due care and skill and fit for the purpose made known to us.

If a failure is minor, we may choose to repair or re-perform the service. For major failures, you may be entitled to a refund or compensation.

Interior finish example

Terms of Quotation & Payment

  • Quotations are valid for 30 days unless stated otherwise.
  • Deposit and staged payments may apply; final payment upon practical completion.
  • We accept payment by bank transfer and card. Late payments may incur interest as permitted by law.
Insurance & Licences

We maintain public liability insurance and workers' compensation as required. Licence numbers and insurance certificates are available on request.

Privacy & Personal Information

We collect personal information necessary to quote and deliver services. Our handling of personal data is set out in our Privacy Policy and complies with the Privacy Act 1988 (Cth).

Requests for access or correction should be directed to Trendperkspace via the contact details above.

Project planning documents

Limitation of Liability

Except as provided by law (including non-excludable consumer guarantees under the ACL), Trendperkspace's liability for breach of any condition or warranty is limited to re-supply of services or payment for re-supply.

We do not accept liability for delays or costs arising from site conditions unknown at the time of quotation unless we were informed.

Finished floor detail

Dispute Resolution & Complaints

If you have a concern about our workmanship or service, please raise it promptly. We aim to resolve matters quickly and fairly.

Email Trendperkspace@outlook.com with your project details, photos and desired outcome. We will acknowledge within 5 business days.

If unresolved, we will propose a mediation or refer you to the relevant State consumer affairs body (eg NSW Fair Trading or Consumer Affairs Victoria).

We aim to investigate and respond to complaints within 15 business days. Complex matters may take longer; we will keep you informed.
Compliance officer
Compliance & Quality — Trendperkspace

Request Certificates & Documents

If you require copies of insurance certificates, licences or statutory warranties relevant to your project, request them here and we will process within 5 business days.

Documents and compliance