Privacy Policy

This Privacy Policy explains how Trendperkspace collects, uses, discloses, and safeguards personal information in connection with finishing services in Australia. We act with regard to applicable Australian privacy principles and reasonable commercial practice.

1. Collection

We may collect personal information that you choose to provide, including name, contact details, project location, schedule preferences, and related notes. Information is commonly gathered through email, telephone, web forms, consultation meetings, and service delivery on site. We also collect technical information such as browser type, device data, and usage patterns from our website analytics tools to help understand interest in our services and to maintain service quality.

2. Use

We use personal information to respond to enquiries, prepare and manage quotes, coordinate finishing works, issue invoices, and communicate updates. We may also use information to improve our operations, provide guidance materials, and conduct internal reporting. Marketing updates are sent only where permitted, and recipients may opt out using instructions contained in those communications.

3. Disclosure

We may disclose information to suppliers or subcontractors engaged to assist with plastering, tiling, painting, flooring, or related activities, but only to the extent required for the relevant task. We may also disclose information where required by law, to protect safety, or to manage potential disputes. Where third parties support our technology or administration, reasonable steps are taken to ensure appropriate confidentiality and security commitments are in place.

4. Security and retention

We maintain administrative and technical measures intended to reduce risks of unauthorised access, alteration, or loss. Records are retained for periods consistent with operational needs and regulatory guidance. When information is *** longer required, it is scheduled for secure deletion or de-identification within reasonable timeframes.

5. Access and correction

Individuals may request access to the personal information we hold and may seek correction where details are inaccurate or incomplete. To make a request, please contact us using the details below. We may ask for information necessary to verify identity and will respond within a reasonable period.

6. Cookies and analytics

Our website uses cookies and similar technologies to support functionality and analytics. Cookies help remember preferences and measure aggregated usage. You may adjust browser settings to manage cookies. Some site features could function differently depending on those settings.

7. Overseas handling

From time to time certain service providers or data processing tools may operate from other jurisdictions. Where this occurs, we seek providers that apply protection standards comparable to those commonly expected for Australian personal information and incorporate relevant commitments in our arrangements.

8. Third-party links

Our materials may reference third-party resources that we do not operate. We are not responsible for their content or privacy practices. Please review the policies of any third-party service you choose to engage.

9. Updates to this Policy

We may update this Policy from time to time to reflect changes in practices or legal requirements. The latest version will be posted on this page with an updated effective date.

10. Contact

If you have questions about this Policy or wish to exercise a privacy right, please contact Trendperkspace using the details below. We will consider your enquiry carefully and respond within a reasonable period.